Payment is due the day before our appointment. I accept cash, checks, e-transfers, paypal and wise transfers. Monthly billing is available upon request.

If you are more than 20 minutes late and have not let me know, then I will assume that you are not able to come to the session, and the session will be charged the full session fee.

Once your payment has been received, you’ll get an invoice which you can submit to your extended health medical insurance for reimbursement. Several Canadian insurance providers cover my service fees under “Counselling.” Health Savings Accounts (HSA) can also be used for reimbursement. It is each patient’s responsibility to contact their insurer for information and claims.

Your appointment time is reserved exclusively for you. Missed appointments will be charged at the regular full session fee. Please provide 48 hours’ notice if you are unable to attend a scheduled appointment to avoid being charged. This policy is in place because I have only a set number of patient slots per week; it allows me to exclusively reserve time for patients and maintain a sustainable practice. If you are ill, please inform me no later than 9 am on the day of our appointment.